HIPAA Notice of Privacy Practices

1. Introduction

Cardinal Rehab Services Inc. dba DFW House Calls (hereafter "CRSI") is committed to protecting your privacy and ensuring the confidentiality of your medical information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal and medical information.

2. Information Collection

CRSI collects information through various means, including:

• Written correspondence
• Phone calls and voicemails
• SMS messages
• Emails
• Application forms
• Referrals from other healthcare providers

3. Use of Your Information

We use your information solely for the purpose of providing you with healthcare services, which may include:

• Communicating with other healthcare providers
• Verifying medical information
• Determining appropriate medical supplies or services
• Obtaining or purchasing medical supplies, devices, or medications
• Processing insurance claims

4. Protection of Your Information

CRSI maintains strict confidentiality of all patient information. We do not sell, rent, exchange, or otherwise disseminate your personal or medical information, except as required by law or with your explicit consent.

5. SMS and Text Messaging

• We do not share SMS data with third parties for marketing purposes.
• You may opt out of text messages by replying "STOP" or "UNSUBSCRIBE".
• SMS opt-in is required for appointment reminders and remote patient monitoring.
• Opting out may affect your ability to receive services and may result in discharge from our care.

6. Patient Rights and Responsibilities

CRSI reserves the right to discharge patients who do not follow prescribed medical advice. Patients are encouraged to report any unauthorized attempts to alter their care plan by non-licensed entities (e.g., insurance companies).

7. Website Privacy

Our website (dfwhousecalls.com) does not use cookies to collect visitor data. We only record the number of visitors through a hit counter.

8. Use of Non-Identifying Information

CRSI may use non-identifying patient information for fundraising and promotional purposes related to our mission. Patients may request that their information not be used for such purposes by submitting a written request.

9. Changes to This Policy

CRSI reserves the right to modify this privacy policy at any time. Changes will be effective immediately upon posting to our website.

10. Contact Information

For questions or concerns about this privacy policy, please contact us at:

Cardinal Rehab Services Inc. dba DFW House Calls
1912 Spinnaker Lane, Azle, Texas 76020
Phone: (817) 602-4976
Email: info@dfwhousecalls.com