Questions families ask
The things worth knowing before you call about your mom or dad.
What counts as homebound?
Homebound is a Medicare rule for home health agencies, not for a provider coming to the house. They do not have to be homebound to be seen at home.
If getting to the clinic is hard on them, that is reason enough. More on what Medicare covers.
What happens during a visit?
A nurse practitioner examines the patient, goes through their conditions and medications, answers your questions, and writes prescriptions or orders tests as needed.
You can be there, or on the phone. Nothing about the visit requires you to take the day off.
How do I refer my mom, dad or spouse?
Call or text (817) 602-4976. You do not need a referral from another doctor.
You do not need to be their legal decision maker to call and ask questions. To send a referral you will need their permission, or their legal representative's, to share their information, and the form asks you to confirm that. If you would rather not phone, the referral portal takes referrals from families, patients and healthcare professionals alike, and asks who you are as you go.
If you have paperwork from a hospital or a home health agency, you can attach it in the portal as a PDF or a photo from your phone. You do not need to have it to get started.
Do I need to do anything with their insurance before the first visit?
On Original Medicare (Part B), no. On a Medicare Advantage or commercial plan, yes: call the number on the back of their card and ask the plan to list Deborah S. McKnight, ANP-C, NPI 1528005758 as their primary care provider. We need this done before the first visit.
More on what we accept.
How soon can you come out?
Call and we will tell you the soonest we can get to them. It depends on where they live and what is going on with them, so we would rather give you a straight answer on the phone than a promise on a web page.
What can you do in the home?
Examination, ongoing management of chronic conditions, medication review and prescriptions.
We also order mobile blood work, X-ray, ultrasound and EKG that come to the house, then review the results and decide what they mean for their care. Electronic visits are available when a question does not need someone at the door.
What can't you do in the home?
We are not an emergency service. If something is an emergency, call 911.
We do not perform the imaging and lab work ourselves. We order it and review it. We are primary care, so specialist care and hospital procedures stay with those providers.
Do you see adults of any age, or only seniors?
Adults of any age. Deborah is a board-certified adult nurse practitioner, so adults are what the practice is licensed and equipped for. We do not see children.
Most of our patients are older, but the reason we come to the home is that leaving it is hard, and that is not only true of seniors. If your adult son or daughter needs a provider who comes to them, call and describe the situation.
Who actually comes to the house?
Deborah S. McKnight, PhD, ANP-C, a board-certified nurse practitioner who owns the practice, with Dr. Juan Zamora, MD as collaborating physician.
Both are listed on Medicare Care Compare, so you can look them up before anyone knocks.
Do you come to assisted living or a family member's house?
Yes. Wherever they live counts as home: their own house, an apartment, independent or assisted living, or your spare room.
Do you come to our town?
We cover the whole metroplex.
Still have a question?
Call or text and describe the situation. We will tell you plainly whether a house call fits, and what the first visit looks like.